29Prime.com – Heres what NOT to do for your customers

Theres not much more that I can write that Mike Blumenthal’s blog did not already cover. I have to say though we deal with companies like 29Prime every day, all day, and we have to spend most of that time explaining to our customers and potential customers why a quick ride to the top means a very quick ride to the bottom.

SEO and Maps take attention to detail and quality. Unfortunately, this is concept is not shared by allot of these fly by night companies.

Read on for the whole story

http://blumenthals.com/blog/2012/05/15/29prime-would-you-buy-a-used-car-from-these-guys-let-alone-seo/#more-12885

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Google Targets Web SPAM in Search Results

Google announced yesterday that a new update is coming to its search engine targeting people who spam search results. Hold on to your hats because this is going to be one bumpy ride as they roll out another algorithm change to ensure they have the best search results in the biz.

Google estimates that about 3% of search queries will be effected by this change  and it will be rolling out the next few days.

Follow Danny Sullivans full article for the complete update on this Google change.

Article on Search Engine Land

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Posted in SEO

Extreme Towing & Recovery Customer Testimonial

April,2012
Randy Silver
Towing Guru

Dear Mr. Silver and Staff:

After 18 month as your client I wanted to take the time to personally thank you and the team at Towing Guru for the outstanding job you have done. I am not one who usually writes letters of recommendations, but I feel compelled to share with you the difference you all have made to our business. I receive daily emails, phone calls and flyers from companies who claim to do what Towing Guru has already done, and I fully understand how a business owner can become skeptical and hesitant in trusting that a company such as Towing Guru can provide the results that others have claimed. I too was skeptical when I first noticed your ad in the American Towman magazine, and waited several months before I actually placed a call. I found a level of comfort from the beginning in knowing that I would be dealing with a group of true professionals who understood our industry, and you solidified my trust by not over selling, promising or guaranteeing what you knew was not possible.

When we started our campaign you asked that I be patient and allow your team to do their job and the results will come. When we started I got zero calls from the internet and today I average approximately 10 potential customers looking for service in our immediate area, with a 60-70% conversion rate. Not only has our COD business increased through our placement on the web but we have been able to land several commercial accounts that use our services on a regular basis. I have been impressed with your attention to detail and enjoy when you personally call to go over our monthly placement reports, and it’s extremely nice to deal with someone who listens, understands and cares.

Towing Guru dollar for dollar is the best form of advertising we do, and has become a solid part of our foundation. In closing I would like to say I have been “Totally Satisfied” with the service, performance and communication between not only yourself but your whole team,

Thank you for the patience you have shown throughout this last year and a half.

Paul Blanco Owner

“Towing Guru dollar for dollar is the best form of advertising available in today’s market”
“Towing Guru has become a valuable part our my business “
“Towing Guru is along the same lines as insurance it’s a must have”
“Towing Guru is an asset rather than a liability”
“Towing Guru listens and acts based on their knowledge”
“Towing Guru employees all efforts to ensure client satisfaction”
“Towing Guru has become a trusted partner”
“Towing Guru keeps passing all expectations”
“Towing Guru does because they know and knows because they’ve done”
“Towing Guru believes in personalized service even after earning our business”
“Towing Guru has the road map to internet marketing”

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Google Places New Address Rules a Game Changer?

A recent article posted on our friends at Blumenthals went into detail about Google’s recent decision to change the requirements on whether businesses should hide or display there business address and what the repercussions might be if its done incorrectly. This has been a huge dilemma for all of us who work on our clients Google Places accounts to ensure they are properly set up.

I agree that perhaps the correct way for Google to have rolled this out would have been just the same way they rolled out their recent Privacy Policy which was to announce it, discuss it, tell people it was coming, then roll out it down the line. Instead, Google took the opposite approach and decided to implement a change before actually announcing it in their support and help files.

Follow the link after the break to read the blog post yourself as its on targed

Continue reading

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